Window & Door Service Technician

SUMMARY We are looking for a professional who is experienced in installing and servicing windows and doors. This Door/Window Service Technician position will provide superior field support on window and door products by performing service in the customer’s home. The ideal candidate will have a great attitude, be self-motivated, driven, efficient, and detail oriented. They will also have a minimum of 3+ construction related experience.

We are looking for a professional who is experienced in installing and servicing windows and doors. This Door/Window Service Technician position will provide superior field support on window and door products by performing service in the customer’s home. The ideal candidate will have a great attitude, be self-motivated, driven, efficient, and detail-oriented. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Trouble shoot problems.
• Visit job sites.
• Re-glaze windows.
• Service Sliding Glass Doors.
• Inspect the project with customers for final product acceptance.
• Repair issues on jobs.
• Communicate with service manager, production manager on issues as they arise.
• Ensure you have materials for projects prior to job.
• Communicate effectively with customers before during and possibly after service.

Requirements:

• Candidate must have experience with window and door service.
• Must have good customer service skills and can communicate well verbally and in writing.
• Must be organized and have good follow up skills and be computer literate.
• Experienced with framing and window trim out preferred.

• Must have a clean valid driving license.

  PHYSICAL DEMANDS / WORK ENVIRONMENT   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
• Must be able to lift up to 50lbs without assistance.
• Must be able to lift 50+lbs with assistance.
• Use of hand tools

 TRAVEL REQUIREMENTS

• Required to travel to service sites daily.

  BENEFITS

 We offer a generous benefits package.  Eligibility for these benefits is following 90 days of employment.

•   Health, Dental and Vision insurance.
•  Matching 401k program.
•  Reimbursement Accounts: contributions are on a pre-tax basis.
•  Short Term and Long-Term Disability.
•  Company-paid Life Insurance of one-time salary and the option to purchase supplemental life insurance for yourself and eligible dependents.
•  Employee Assistance Program.
•  100% tuition and book reimbursement for an “A”, 75% reimbursement for a “B”
• 8 holidays recognized plus one floating holiday.

We are a Drug-Free Environment and conduct background checks. 

Apply directly through our website for immediate consideration for this amazing opportunity!

 To learn more, visit www.newsouthwindowcareers.com.

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On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100%.

WHY WE’RE DIFFERENT

We have one purpose: Build the most valued window and door brand in America. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.

PEOPLE FIRST ISN'T JUST A CATCHPHRASE.

It's a value we live every day. We make investments for the long-haul, to ensure the success of all. Because when our people win, we all win.

DOING THE RIGHT THING IS IN OUR DNA.

Through best practices, strategic investments and our relentless Pursuit of 100%, we strive for higher quality, greater precision and more efficiency in everything we do.

WE SERVE OUR CUSTOMERS AT A DEPTH THAT OTHERS CANNOT.

We find every opportunity to deliver seamless engagements and the extraordinary experiences that lead to valued, long-lasting relationships.