The National Sales Trainer is responsible for supporting all aspects of recruiting, onboarding, training, and development of Factory Sales Representatives for NewSouth Window Solutions. The National Sales Trainer will work closely with Senior Leadership to meet or exceed established goals within the company. Focus areas will include meeting and/or exceeding recruiting and onboarding and training of new sales personnel, revenue and sales targets, quality customer experience metrics, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Participate in the development, implementation, and delivery of coaching and training plans that support the corporate goals and objectives – utilizing the Company’s proven selling system.
• Ensure Factory Sales Representatives meet or exceed established sales and quality KPIs.
• Support Market Presidents with in-field training and development of Factory Sales Representatives.
• Help identify individual Factory Sales Representative development opportunities, provide feedback and recommendations to Senior Leadership, and provide support towards closing identified developmental gaps.
• Identify process deficiencies and inconsistencies and recommend improvements to support a unified and consistent sales process and customer experience.
• Conduct in-person group training sessions with Factory Sales Representatives on identified training opportunities
• Provide focused training on new technology platforms to improve efficiency, data integrity, and compliance
• Conduct ride-alongs with new and experienced Factory Sales Representatives for quality assurance and training purposes.
• When necessary, directly complete in-home sales demonstrations and provide sales quotes to customers.
• Travel throughout assigned region(s) as requested and deemed needed.
• Performs other duties as assigned by supervisor.

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EDUCATION and/or EXPERIENCE

• Bachelor’s degree preferred
• 5 years of sales experience in the direct-to-consumer home services industry.
• 5 years of experience in training and coaching outside sales representatives in the direct to consumer home services industry.
• Ability to translate training documentation into real-world and practical applications.
• Experience managing conflict resolution and motivating others to perform at a high level.
• Ability to thrive in a fast-paced, high-energy, team-oriented environment.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of our organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to make sound decisions with limited supervision.

Ability to deal effectively with diverse types of people.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
• Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
• Must be able to lift 50lbs.

TRAVEL REQUIREMENTS

Ability to travel frequently, including overnight travel.

On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100%.

WHY WE’RE DIFFERENT

We have one purpose: Build the most valued window and door brand in America. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.

PEOPLE FIRST ISN'T JUST A CATCHPHRASE.

It's a value we live every day. We make investments for the long-haul, to ensure the success of all. Because when our people win, we all win.

DOING THE RIGHT THING IS IN OUR DNA.

Through best practices, strategic investments and our relentless Pursuit of 100%, we strive for higher quality, greater precision and more efficiency in everything we do.

WE SERVE OUR CUSTOMERS AT A DEPTH THAT OTHERS CANNOT.

We find every opportunity to deliver seamless engagements and the extraordinary experiences that lead to valued, long-lasting relationships.